Return and Refund Policy
Last updated: February 11, 2021
************************** Thank you for shopping
The following terms are applicable for any products that
You purchased with Us.
Interpretation and Definitions
The words in which the initial letter is capitalized have
meanings defined under the following conditions. The following definitions
shall have the same meaning regardless of whether they appear in singular or
For this Return and Refund Policy:
· Company (referred
to as either "the Company", "We", "Us" or
"Our" in this Agreement) refers to BIMLESH SKILL AND CRAFTS PRIVATE
LIMITED, 111, sector-19, Dwarka, New Delhi.
· Goods refer
to the items offered for sale on the Service.
· Orders mean
a request by You to purchase Goods from Us.
· Service refers
to the Website.
· Website refers
to santarms, accessible from https://santarms.com
· You mean
the individual accessing or using the Service, or the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days
without giving any reason for doing so.
The deadline for canceling an Order is 7 days from the
date on which You received the Goods or on which a third party you have
appointed, who is not the carrier, takes possession of the product delivered.
To exercise Your right of cancellation, You must inform
Us of your decision through a clear statement. You can inform us of your
We will reimburse You no later than 14 days from the day
on which We receive the returned Goods. We will use the same means of payment
as You used for the Order, and You will not incur any fees for such
Conditions for Returns
For the Goods to be eligible for a return, please make
Goods were purchased in the last 7 days
Goods are in the original packaging
The following Goods cannot be returned:
supply of Goods made to Your specifications or personalized.
· The supply
of Goods which according to their nature are not suitable to be returned
deteriorate rapidly or where the date of expiry is over.
supply of goods that are not suitable for return due to health protection or
hygiene reasons and were unsealed after delivery.
supply of goods which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise
that does not meet the above return conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately,
Goods on sale cannot be refunded. This exclusion may not apply to You if it is
not permitted by applicable law.
You are responsible for the cost and risk of returning
the Goods to Us. You should send a request for the return:
firstname.lastname@example.org approval mail will confirm the
We cannot be held responsible for goods damaged or lost
in return shipment. Therefore, We recommend an insured and trackable mail
service. We are unable to issue a refund without actual receipt of the Goods or
proof of received return delivery.
If the Goods were marked as a gift when purchased and
then shipped directly to you, You'll receive a gift credit for the value of
your return. Once the returned product is received, a gift certificate will be
mailed to You.
If the Goods weren't marked as a gift when purchased, or
the gift giver had the order shipped to themselves to give it to You later, We
will send the refund to the gift giver.
If you have any questions about our Returns and Refunds
Policy, please contact us: