Last updated August 01, 2022

This Refund Policy is part of our Terms and Conditions ("Terms") and should therefore be read in conjunction with our Terms & Conditions page and our Shipping & Delivery Policy.

We understand that sometimes things don't go as planned. Please review our refund policy carefully before making a purchase.

REFUND ELIGIBILITY

We offer refunds in the following situations:

• The product is damaged, defective, or incorrect upon delivery.

• The item is not delivered within 15 working days of the estimated delivery date (domestic orders only).

• A valid reason exists and is approved after reviewing the return request.

To be eligible for a refund, you must notify us within 48 hours of receiving the item, along with photo/video evidence if the item is damaged or defective.

NON-REFUNDABLE SITUATIONS

We do not offer refunds in the following cases:

• Change of mind after placing the order.

• Delays caused by third-party shipping partners.

• Orders with incorrect shipping information provided by the customer.

• International orders, unless the product is damaged or incorrect.

REFUND PROCESS

Once your return or refund request is approved:

• We will process your refund to the original payment method.

• Refunds typically take 5–10 business days to be credited to your original payment source , depending on your bank or card issuer.

CANCELLATION POLICY

• Orders can only be canceled within 2 hours of placing the order.

• Once the order is dispatched, it cannot be canceled or changed.

QUESTIONS OR CONCERNS?

If you have any questions about our refund policy or need to request a refund, please contact our customer support team at 8800987800